Success story – amavat® and getsix Services

Our relationship with getsix Services completely helped us solve many of the business challenges we faced given our diverse Partner locations throughout Europe, this along with having a fast growing company. We are now easily connecting our Partner firms, employees and clients to an environment which allows for hundreds of requests daily, reporting and notifications for compliance within a seamless user experience. We are only looking forward to continuing our successful relationship with getsix Services.

• VAT Compliance service for Online Sellers

CHALLENGES

• Dispersed European Partner network needed access to easy to understand and fast on-boarding procedures
• Required a more personalised end user experience
• Due to fast pace of the newly formed business, the need to integrate various systems and sources
• Difficult to keep on top of the 100’s of requests daily from clients/potential clients
• Partner firms

SOLUTIONS

• Complete Office 365, including Exchange Online, SharePoint and Dynamics 365
• Web based Portal in Microsoft Azure allowing clients to get necessary details to pay VAT duties on time
• Created automation of transaction processing, also on Azure
• Ticketing system based on Zendesk

BENEFITS

• Simplified, easy to understand, giving faster on-boarding procedures for new Partner firms
• Improved access to information and collaboration among different country Partner firms
• Optimised Portal allowing customers access to all necessary details to pay their VAT duties on time
• Archiving, editing, tracking, alerts and notifications, BI reporting, and easier access to information