Success story – amavat® and getsix Services
12 February 2019
Our relationship with getsix Services completely helped us solve many of the business challenges we faced given our diverse Partner locations throughout Europe, this along with having a fast growing company. We are now easily connecting our Partner firms, employees and clients to an environment which allows for hundreds of requests daily, reporting and notifications for compliance within a seamless user experience. We are only looking forward to continuing our successful relationship with getsix Services.
INDUSTRY
- VAT Compliance service for Online Sellers
CHALLENGES
- Dispersed European Partner network needed access to easy to understand and fast on-boarding procedures
- Required a more personalised end user experience
- Due to fast pace of the newly formed business, the need to integrate various systems and sources
- Difficult to keep on top of the 100’s of requests daily from clients/potential clients
- Partner firms
SOLUTIONS
- Complete Office 365, including Exchange Online, SharePoint and Dynamics 365
- Web based Portal in Microsoft Azure allowing clients to get necessary details to pay VAT duties on time
- Created automation of transaction processing, also on Azure
- Ticketing system based on Zendesk
BENEFITS
- Simplified, easy to understand, giving faster on-boarding procedures for new Partner firms
- Improved access to information and collaboration among different country Partner firms
- Optimised Portal allowing customers access to all necessary details to pay their VAT duties on time
- Archiving, editing, tracking, alerts and notifications, BI reporting, and easier access to information
ENTERPRISE INFORMATION MANAGEMENT
If you have any further questions or require additional information, please contact your business relationship person or use the enquiry form on the HLB Poland website.
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